Provide hardware/software support for desktops, laptops, and peripherals.

Troubleshoot networking issues (LAN, WAN, Wi-Fi, VPN, firewalls).

Manage Active Directory, Office 365, and endpoint security solutions.

Ensure IT policies comply with ISO 27001 and security best practices.

Work with vendors for IT procurement and contract management.

Expertise in Windows, macOS, and Linux troubleshooting.

Knowledge of networking protocols (TCP/IP, DNS, DHCP, VLANs).

Experience with firewalls, switches, and IT security measures. Strong communication and problem-solving skills.

Strong experience with Selenium and Python for web application automation.

Proficiency in Appium for mobile application testing (Android/iOS).

Solid understanding of software testing principles, methodologies, and tools.

Hands-on experience with CI/CD pipelines and integrating automated tests.

Familiarity with version control tools like Git.

Strong analytical and problem-solving skills.

Excellent communication and collaboration abilities.

5+ years of experience in implementing & configuring NetSuite and building custom extensions within NetSuite using SuiteScript

NetSuite certification (e.g., SuiteFoundation, Administrator, or Developer) is a plus

Strong understanding of subscription billing, receivables, accounting, and month-end close business processes

Proven experience as a NetSuite Techno-Functional Consultant with a focus on ZoneBilling

Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders

Strong analytical skills and attention to detail

Strong interpersonal skills (communication & listening) with the ability to build relationships across a wide range of finance stakeholders with various levels of seniority

Experience working with Agile methodologies (Scrum, Lean Startup, XP), JIRA/Confluence, and multi-functional teams (Product Owners, Scrum Masters, Developers, Designers, Data Analysts)

Ability to multi-task effectively and efficiently